Miss IntercontinentalLegal
Privacy Policy
Effective 14 September 2026
This policy explains what personal information Miss Intercontinental Zambia (“we”, “us”) collects through the Miss Intercontinental Zambia website, our Facebook and Instagram presence and our connected application, why we collect it, and what you can do about it. If you have a question about anything here, write to hello@missintercontinental.zm.
What we collect
| When | What | Why |
|---|---|---|
| You apply to be a delegate | Name, email, phone, age, province, the cause you describe, and any link to photographs you supply | To assess your application, contact you about it, and administer the season if you are selected |
| You enquire about partnership | Organisation, contact name, email, package of interest and your message | To respond and send the partnership materials you asked for |
| You join the mailing list | Email address | To send season announcements you asked to receive |
| You buy a ticket | Handled by our ticketing provider — we receive the order and attendee details, not your card number | To issue and honour your ticket |
| You chat with Sela | The messages you type in the chat window | To answer your question and improve the answers we give |
| You interact with us on Facebook or Instagram | Your public profile name and picture, and the content of messages or comments you send us | To reply to you and manage our pages |
| You visit the site | Standard server log data — IP address, browser type, pages requested | Security and basic traffic measurement |
We do not sell personal information, and we do not use it for advertising profiling.
Who we share it with
We share personal information only with the service providers that make this site work:
- UZARA Technologies Limited — ticketing, order records and the Sela assistant
- Our hosting provider — to serve the website
- Our email provider — to send you the messages you asked for
- Meta Platforms — where you contact us through Facebook or Instagram, that conversation is also held by Meta under their own policy
We also disclose information where the law requires it. We do not otherwise pass your details to third parties.
How long we keep it
- Applications: for the season you applied to and two seasons after, so we can consider you again — unless you ask us to delete them sooner.
- Partnership enquiries: for three years.
- Mailing list: until you unsubscribe.
- Ticket orders: as long as our accounting obligations require.
- Chat transcripts: twelve months.
Your choices
You can ask us at any time to:
- tell you what personal information we hold about you;
- correct anything that is wrong;
- delete your information — see our data deletion page;
- stop sending you email, which you can also do from the unsubscribe link in any message we send.
Write to hello@missintercontinental.zm and we will respond within 30 days.
Children
This site is not directed at children. We do not knowingly collect information from anyone under 18. If you believe a child has sent us personal information, write to us and we will delete it.
Security
Information is held on access-controlled systems and transmitted over encrypted connections. No system is perfect; if a breach affects you, we will tell you.
Changes
If this policy changes materially we will post the new version here with a new effective date, and where the change affects you directly we will tell you by email.
Contact
Miss Intercontinental Zambia
Lusaka, Zambia
hello@missintercontinental.zm